Thank you for your purchase at ezzentialoils.com. Your customer experience is important to us, and we value your feedback. Please do not hesitate to contact us with your comments, questions, and concerns.
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for, store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
• Discounted items are final and cannot be returned or exchanged.
• Returned items must have tags still on and be returned in original product packaging, along with any free items included with purchase.
• Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
1. Reply to your order confirmation email to request which products you would like to return.
2. Print the prepaid return shipping label that you will receive by email.
3. Send all items back to us using the label provided.
If you have any questions regarding your purchase, please email us at shop@ezzentialoils.com.
